FAQs

The Answers You Need

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Is there a contract?

No. Start and stop service whenever you'd like.

Do I need to be present during the cleaning?

That is not necessary. though we do not discourage it. We love to have a moment to be sure you're satisfied with our services. If you prefer, we can keep keys and garage codes on file for our pros to enter your home for your appointment.

What is your cancellation policy?

To avoid a $25 fee, we recommend cancelling 48 hours in an advance.

Will the same person be sent to my home each visit?

Yes. We understand how important your home is to you and want to make sure you are comfortable and receiving the best service possible. Sending the same pro helps ensure that quality. Although if your pro is unavailable you may be presented with the option of having another pro substitute.

How can I prepare for my cleaning appointment?

Tidying up helps ensure we reach each nook and cranny and get all the grime cleaned up so you come home smiling.

Background checks on our pros?

Each and everyone undergoes a background check before hire.

Do pros clean up after pets?

Unfortunately no, our pros are directed to not touch any animal waste or bio-hazard materials in accordance with OSHA.